Trust, fairness, mutual respect and win-win outcomes are the foundation of successful swaps.
In the rare instance that a trade goes awry, the following policy applies to protect the members engaged in that exchange.
Barter Arrangement entails the trade terms mutually agreed upon by the two parties engaged in an exchange via Swapsity B2B.
Business Swapper Etiquette refers to shared community values and guidelines for Swapsity B2B.
Breaching Party is any party or parties who:
Injured Party refers to the party hurt by the actions of another trading party.
If you accept a trade, you are obligated to complete the transaction and fully perform the agreed upon exchange with the other party unless:
Both bartering parties are obliged to complete their barter within set timelines, as they have agreed. However, in rare circumstances, when one party (the "Breaching Party") violates the Barter Agreement and/or the Business Swapper Etiquette prior to fully completing the service exchange for the other party (the "Injured Party"), the Cancellation Policy applies. Parties may select between Option 1 (Equalizing the Exchange) and Option 2 (Choose Your Own Solution) to resolve an unfinished trade and "tie up any loose ends". Option 1 is the default.
Kindly note that in the event a trade is cancelled, interrupted, breached, or nullified after accepting the final Barter Arrangement by both parties, our service fee is non-refundable.
However, if Swapsity B2B exercises its right to cancel a trade, the service fee will be refunded to both parties.
Scenario 1: Between a Breaching Party and an Injured Party
When a swap is halted prior to its completion or the terms are breached, both parties have these three responsibilities:
Scenario 2: Between Two Breaching Parties
When a trade is breached by both parties, the parties have these two responsibilities:
Both Breaching Parties agree to complete the above responsibilities towards the other party within 30 days of the cancellation.
Scenario 3: Nullification, Void Contract or Force Majeure Event
When a trade is void, nullified or a Force Majeure event occurs, the parties have the responsibility to:
Alternatively, both parties may elect to mutually agree to settle an unfinished trade in their own way. There needs to be mutual consensus, and the final resolution must be clearly communicated to Swapsity B2B by both parties in writing.
John and Jerry agree to trade $1,000 worth of design services for consulting services. Halfway through the trade, John informs Jerry that he is unable to complete the entire trade as originally agreed. At the time, John has offered $500 worth of design services and Jerry provided $600 worth of consulting services. Both paid a service fee to Swapsity B2B for facilitating the exchange. As per our Cancellation Policy:
We take any barter breaches seriously and may suspend membership in the instance of failure to honour our Cancellation Policy or Business Swapper Etiquette. Thank you for your cooperation.Last Updated January 29, 2016.