You only have 7 seconds to make a first impression, whether through your website or when networking. This is a story of two businesses and how their collaboration boosted their mutual revenues, branding and that very important first impression.
With thousands of presentations under his belt and having perfected the art of pitching, Kevin was pleased with his business. He was creating impact for an expanding client list and growing his brand. Yet, as he was about to find out, one strategic business swap would leapfrog his business, add $5,000 to this solopreneur’s bottom-line, and boost his confidence in a new way.
We’ve known Kevin since Spring 2014. Around
November of that
year, he told us that he was looking for ways to boost
his personal
branding.
“I am my product,” said Kevin, “and I
realized
that I needed to put the best image forward when
meeting new
clients.”
Kevin knew the importance of making stunning visual
impressions
with branding, but his own wardrobe wasn’t
reflecting
this.
Enter Kylie & Jonathan, a male/female
personal styling
duo.
Have you ever watched TLC's What
Not To Wear? Kylie and Jonathan give you the
same
experience. These closet confidants will work from the
inside out
to empower you to get in touch with your best self
through a change
of clothes.
As it turned out, Kylie and Jonathan were looking for
marketing
help. They needed assistance shaping their business
story and
honing their messaging.
Seeing a synergistic swap, we introduced them. Since
Kevin spends
lot of time in front of people we knew that
professional styling
advice would be priceless.
When Kevin heard about trading with style consultants,
he was
somewhat skeptical.
“It was never on my radar,” says Kevin.
Although he looked professional, Kevin was not one to
pay attention
to the finer details of style; he wasn't dressing to
his full
potential.
When Kylie, Jonathan and Kevin discussed their mutual
business
needs, Kevin began to see the light and by the end of
the chat both
parties were excited to get trading.
It was a deal: Kylie & Jonathan’s
style advice
for Kevin’s branding expertise. Because they were
trading
services they didn't have to dish out $1,050 in cash to
pay for
each others' services and each received what they
required to grow
their business. We helped them hammer out the details
of the
exchange and they were good to go.
As a customer and consultant, Kevin got to experience
Kylie and
Jonathan’s service from start to finish.
“We worked with Kevin first,” says the duo,
“which really helped him understand our business
and value to
clients.”
The styling duo visited Kevin’s wardrobe and gave
him a
wardrobe audit. They went through his closet, showing
him what
already worked and pointing out missing
essentials.
During the closet assessment, Kevin became frustrated
with his
apparent lack of style sense.
“Why didn’t anyone teach me THIS before! I
have been
shopping for myself for over 25 years.”
Kevin spends a lot of time in front of people, on
stage, and
networking at conferences—feeling confident and
looking
presentable is worth its weight in gold for him.
After the closet audit, they took Kevin out for a few
one-on-one
shopping sessions at a mall. As they shopped, they
taught him how
to choose clothes that supported his professional
goals.
“Our message is that by being conscious and
purposeful about
what you are wearing everyday, you are developing
positive energy
and confidence that enables you to reach out into the
world,”
shares the duo.
“They proved their value right while we were at a
store,” Kevin says recalling the time that a
shirt
didn’t fit and the salesman tried to prove
otherwise.
By the end of his time with Kylie and Jonathan, Kevin
ended up
throwing away half his wardrobe.
Before the swap, Kevin was at a stage in his career
where he
didn’t know about style, but after working with
these experts
he learned how to choose outfits that will work at
networking
events. That's a skill he says he will take
with him for
the rest of his life.
We saw Kevin after his exchange and it was clear he was radiating confidence.
And that’s not all! Kevin not only saved his
money,
he’s also now seeing an increase of paying
customers thanks
to the closet makeover.
“I’ve had immediate results at the events
and
conferences I’ve gone to. I can tell that people
see me as
more of an authority,” says Kevin.
“I’ve actually
had people compliment me, which has never happened
before. And some
of those contacts have turned into paying
business.”
In fact, when we followed up with Kevin two months
later, he shared
his revenue from new business—tied to his new
image—had
increased by $5,000.
“I’ve found the trade extraordinarily
valuable from my
end. Just the difference in my outlook to clothing and
branding
alone has been a huge bonus, and people notice that
I’m well
put together wherever I go,” concludes
Kevin.
Once Kevin got to see Kylie and Jonathan work their magic, he was able to help them realize their own brand story, starting by honing value statements that directly address their target clients' pain points.
“I worked with them to build a messaging guide,
and then used
that to build copy for their website and for their
sales
materials,” he says.
“Working with us first really helped him
understand our
business and value to clients. He got to experience it
for himself
and it showed in his crafting of our story,”
recalls
Jonathan.
The highlights, say Kylie and Jonathan, were the
brainstorming
sessions where the three of them got to dive deep into
the
clients’ psyche. Kevin, armed with personal
insights due to
his own customer experience, gave feedback that they
otherwise may
not have received. We knew the value of our work, but
communicating
that to our market is a different story. Having Kevin
break down
the repercussions of our customers’ pain points
helped us
understand our potential clients on an even deeper
level.”
In the end, the exchange allowed them to identify their
target
market and the most effective way to communicate with
them.
“The barter experience with Kevin was a very good
one,”
says the duo.
“Working with him provided us with an
understanding of the
problems that we are solving for our clients, from
their
perspective rather than ours. This has allowed us to
speak more
clearly to potential clients about the benefits they
receive when
they work with us. It eventually led us to re-vamping
our website
and we are really happy with those results,”
shared Kylie and
Jonathan.
That clarity has lead Kylie and Jonathan to an increase
in sales
conversions and gave them the confidence boost to raise
their rates
in the New Year. Result? Their revenue has grown by
150%.
Both brands are now also better positioned to
grasp
potential clients' attention in those crucial 7 seconds
of first
contact.
And let’s not forget $1,050 in cash flow savings
for both
parties.
That’s the kind of win-win result we strive for
in every swap
we arrange. It’s about working together to keep
costs down,
sharing expertise, while helping Toronto’s
entrepreneurs
thrive.
With yet another successful swap, Swapsity B2B has two
more
swap-savvy businesses who have seen first-hand what a
difference
adding barter to their business strategy can
make.
What does your business need to barter
towards
success?
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